Hi All,
Recently I got a beautiful Zenith 6D411 off eBay. This is one of those that has a bakelite chassis.
It arrived smashed. The packing was so poor that the insurance will not pay.
I have opened a dispute on Pay-Pal, but the seller so far has been stuborn. Has anyone on the forum had experience with filing a claim against the seller? I can then use it as a guide as to further steps.

Best Regards,

Bill Grimm

Bill,
My complaint with an ebay seller was resolved satisfactorily after I contacted him via his personal email, and threatened further contact with ebay. I purchased 4 printed documents (old radios), was charged 4 separate excessive shipping charges totaling $20, but they arrived in one large box full of air. At the USPS media rate, would have been less than $5 for the 4 docs in 1 envelope. In addition, was charged CA sales tax on the shipping fee. HERE'S A NOTE to ebay sellers. I've sold a few things too, but purchased flat cardboard stock, and made custom shipping containers for every item. Some even had glass panels/shelves, and arrived intact. Personally, I WOULDN'T SHIP COTTON BALLS ACROSS TOWN WITH UPS, because of an incident similar to your's. A few of my buyers even made personal email contact with glowing comments about the packing. Sounds like your fight should be directed at the seller first, and then ebay.

marv

:Hi All,
: Recently I got a beautiful Zenith 6D411 off eBay. This is one of those that has a bakelite chassis.
: It arrived smashed. The packing was so poor that the insurance will not pay.
: I have opened a dispute on Pay-Pal, but the seller so far has been stuborn. Has anyone on the forum had experience with filing a claim against the seller? I can then use it as a guide as to further steps.
:
:Best Regards,
:
:Bill Grimm

If you used Pay Pal they will give ALL your money back to you. Just follow the steps through the process of filing a claim. I had sold through Ebay a Clapp Eastham HR reciever and packaged VERY well..yet it arrived smashed. Buyer filed complaint and I was forced to pay back all ..and goy item back...eventhough it was NOT my fault it got smashed. No matter what if you are a SELLER on Ebay do not ..I repeat do not use Pay Pal system..

:Hi All,
: Recently I got a beautiful Zenith 6D411 off eBay. This is one of those that has a bakelite chassis.
: It arrived smashed. The packing was so poor that the insurance will not pay.
: I have opened a dispute on Pay-Pal, but the seller so far has been stuborn. Has anyone on the forum had experience with filing a claim against the seller? I can then use it as a guide as to further steps.
:
:Best Regards,
:
:Bill Grimm

You have no choice now on ebay if you are a seller, they force you to use paypal only, new rules. Coincidence, I think not, paypal and ebay are the same company. Just a matter of time before a good lawyer takes ebay and paypal down.

:If you used Pay Pal they will give ALL your money back to you. Just follow the steps through the process of filing a claim. I had sold through Ebay a Clapp Eastham HR reciever and packaged VERY well..yet it arrived smashed. Buyer filed complaint and I was forced to pay back all ..and goy item back...eventhough it was NOT my fault it got smashed. No matter what if you are a SELLER on Ebay do not ..I repeat do not use Pay Pal system..
:
::Hi All,
:: Recently I got a beautiful Zenith 6D411 off eBay. This is one of those that has a bakelite chassis.
:: It arrived smashed. The packing was so poor that the insurance will not pay.
:: I have opened a dispute on Pay-Pal, but the seller so far has been stuborn. Has anyone on the forum had experience with filing a claim against the seller? I can then use it as a guide as to further steps.
::
::Best Regards,
::
::Bill Grimm

Hi All,
Thank you for the information. I have started a PayPal claim. It seems that is the way to go. The seller seems to be slowly realizing that he packed it badly.
Of course, the radio is what I really wanted, but it is nice to have the money back.

I just sold a radio on eBay and the buyer used a Postal Money Order.
You are right about eBay insisting on PayPal, however, we circumvented this by bypassing the eBay checkout system. When I got the Money Order I just marked it paid and sent him the radio, a beautiful green clock radio from 1957. I kind of hated to see it go. It sounded great, too.

Thank you again for all your help.

Best Regards,

Bill Grimm

Hope you get your $$$ back

:Hi All,
: Recently I got a beautiful Zenith 6D411 off eBay. This is one of those that has a bakelite chassis.
: It arrived smashed. The packing was so poor that the insurance will not pay.
: I have opened a dispute on Pay-Pal, but the seller so far has been stuborn. Has anyone on the forum had experience with filing a claim against the seller? I can then use it as a guide as to further steps.
:
:Best Regards,
:
:Bill Grimm