I can vouch for WestTech's customer satisfaction.
I asked to return a part that I had them rebuild because of an error on my part. I did not need the part due to my own blunder. They took it back with no problems. The work that they did rebuilding a cobra-matic tire and wheel was excellent but I had mistakenly double ordered it from another vendor and they graciously let me off the hook for the set I had them do. I cannot say anything about your question specifically though but I would not hesitate to contact them and find out what they could do for you.
Bob
::Looking to have my Shure cartridge rebuilt and was debating if I should use West-Tech or Syl's Old Radioz rebuilding services.... right now I am leaning more towards Syl's.... does anybody on here have experience with either of these folks and could you recomend either of them..
:Hi Dan; I sent a cartridge to Syl a few months ago for rebuild and he did an excellent job on it. The price was right and communication was excellent also. I sent the whole arm as the wiring harness was ruined and he also replaced the harness.
:Andy