WHAT IS REPLACING THE POT AND WHERE CAN I GET IT.
If the above doesn't solve your problem, then you need to replace the control. One thing to keep in mind while cleaning the control is that metal sliders, if any, must make good contact with the carbon. There are many different systems and variations of systems for controlling the resistance. Not all use metal sliders or wipers. Some use a band of stainless steel, on which a fibre wiper rubs. Look for worn out carbon. If the control is of the former variation, you might be able to move the sliders so that they contact an unworn part of the carbon. If it is of the latter variation, there isn't much you can do to fix the control on your own. You can attempt to bridge over badly worn/discintegrated sections with rear window defogger repair paint. If you do bend wipers (if wipers are present), be sure that they lie properly on the carbon, and that no sharp edges can scrape away the carbon. If you really want to rescue that control (as I often do), you can remove the C clip from the shaft (difficult, because you must spread it with two screw drivers....be careful not to stab yourself.....you can also try working one screw driver into the C clip's groove, and then twist it to spread the clip). Then polish the wipers with Brasso or something similar. Bend them down slightly if they weren't originally making proper contact. Don't add too much tension or else excessive wear will take place. Reassemble control and put C clip back into place with a pliers.
Again, I'm obsessive compulsive, and a perfectionist (and often I wonder why noone else is....it drives me nuts). If you don't really feel like going through all of this trouble, you can simply replace the control. Don't tell me that you did it, though, unless it was absolutely necessary.
Thomas
Thomas